Modes of Inclusion (Democratic): Biometric Experiments and Administrative Preserves

[This is the second part of a discussion of the contemporary Indian commitment to electoral inclusion and its possible relation to UID/Aadhaar and the logic of financial inclusion. It draws, respectfully, on a public lecture given at Berkeley’s Center for South Asia Studies by the former Chief Election Commissioner of India, S. Y. Qureshi. For the first part of the discussion, click here.]

Mediated scenes of democratic inclusion

If India’s commitment to electoral inclusion can be narrated through extraordinary expeditions to remote Himalayan outposts and a commitment to providing access to a solitary voter deep in the Gir Forest reserve, a second and parallel theme in Dr. Qureshi’s lecture was the use of multiple modalities of surveillance to ensure access, inclusion, and the prevention of fraud or vote capture within any given polling station.

Much of his focus was on already developed forms of practice, technology, and relationship: the shift at a national scale to electronic voting; the cultivation of what I will call an electoral public, by which I mean persons addressed as co-participants in ensuring the success of democracy, in relation to widely circulating media accounts of the Election Commission (EC) as a resolutely impartial and apolitical and powerful governmental force; and the prohibition of certain officials or party workers from entering the polling place save in their individual capacity as voters.

And much of Dr. Qureshi’s focus was on new relatively low-cost technological practices of surveillance and inclusion: for example, the use of video feeds from phones or laptops to monitor who was in a given polling station.

One area of emerging change he described was the shift to biometric elections.

EPIC identity: Shikandin?

The current voting card, or EPIC [Elector’s Photo Identification Card], includes a face photograph, and the voting process is powerfully associated with the act of leaving a thumb impression, the voter marked by the “indelible” ink on his or her digit.

The EPIC cards and the indelible voter are familiar figures in what I am calling mediated scenes of electoral inclusion. Images of cards and indelibly inked thumbs saturate the Internet. Humorous instances of presumed errors, like the gendering of Mr. Mittal to the right, circulate, producing what my late colleague Alan Dundes would have argued was a kind of contemporary folklore. But the joke here depends upon the general sense of the fairness and truth of representation of the electoral system, its popular standing as a transparent governmental edifice set against the political system and its deep logic of vested interests and of what this blog has been terming duplication.

All thumbs

“Biometrics,” the digitization of presumptively unique bodily information and its incorporation into a new, advanced EPIC, was offered by the former Chief Election Commissioner as an extension of this standing and of the EC’s commitment to fairness and the ongoing de-duplication of electoral practice. I use the UID-Aadhaar imaginary of de-duplication cautiously. It is not the language of the EC.  If the Aadhaar rationale is that government is “leaky” (a figure I have not yet discussed and will return too, when I take up the gender of Aadhaar/UID in preparation for a paper I am writing on the same), that is, full of duplication that diverts entitlements away from the deserving poor as subjects of development, the EC is based upon a narrative of success, not failure. Here biometrics extends an already exceptional condition of state success as opposed to serving as a fix for a continual condition of state failure.

In his public lecture, Dr. Qureshi noted that the EC first tried out the creation of a biometric version of EPIC in the state of Goa: initially in a small sample and then, and successfully, statewide. Goa was an experiment, and its success directs the EC toward a national electoral biometrics.

Dr. Qureshi was asked why begin in Goa, and he noted that the state’s relatively small size made it ideal as an experimental site. He was asked why create a new biometric platform when the massive effort to create an Aadhaar card was being established. He suggested that, at least at the informal level of preliminary consultation, UID was not able to share their data with the EC.

At stake here may be many things. The much reported tussle between Nilekani’s UID and Chidambaram’s NPR establishes biometric databases as administrative preserves, to be protected and tightly controlled and fought over. Both NPR and UID rationales–of security and of de-duplication–presume that information, to be effective in governance, must be guarded and rendered safe from abuses. This conception of information, of course, runs against a powerful set of grassroots movements in India, organized as the Right to Information and its accompanying social audit. I will return in a future post to the contentious future of audit at stake in these differential conceptions of information and governance and entitlement. But here what is at stake is that the very conception of the national database as an administrative preserve — perhaps direly necessary, perhaps tragically mistaken — secretes information, prevents its sharing, and forces a particular logic of duplication: there is UID, there is NPR, and soon EPIC may or may not become a third national biometric nation-as-database.

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Part 1 – Citizenship and its archive today: the intensely duplicated de-duplicate

Who or what is the subject of contemporary identity, and what politics ensue in the face of this emergent subject? This question, is the central one that this experiment cum blog seems to find itself addressing.

Zipless encounters with the identification establishment

Before I begin with a comment I will stretch out over two or more posts, I might for this entry recount a conversation I had with a fellow scholar this past week, who was telling me of her experience in signing up for the UID/Aadhaar card. What made it so easy, she said, was that I did not need to bring any documents.

Look how easy!: Bihar leaders show their UID registration papers

Her experience runs against many of the reports of UID registration covered in news articles and elsewhere. For the moment and taking her account seriously, let me presume that the question of using biometrics, big data, and the rationalized and deterritorialized reorganization of welfare to generate trust—the promise of UID in a nutshell—itself enters into a world in which preexisting ecologies of risk and trustworthiness produce differing modes of entrance into UID’s promise.
In the case of this one person, the mode of entrance was entirely friction-free. To borrow a favorite adjective from Erica Jong, it appeared “zipless.”

I am presuming that such zipless encounters are not evenly distributed. But suspending for the moment my hermeneutic of suspicion, the social fact (if that is what it is) of the ease of entrance into Aadhaar is worth thinking with. I will be reading both Akhil Gupta‘s and Matthew Hull‘s recent books in the next few weeks. Both differently attend to the relation of bureaucracy to the materiality and force of the document, extending a conversation Annaliese Riles, Laura Bear, and Emma Tarlo among others have engendered. But the claim advanced to me, by and for a certain kind of subject, was for a relation to entitlement and belonging that required no documents. Whatever its relation to actual practice, as such the claim bears attention.

This scholar made two other points. First, she noted that such zipless ease could be manipulated. It is fine for people like you and I, she said, and I should note that these words are my reconstruction of a conversation some hours after it took place, but others could create duplicate numbers. Her use of the duplicate was perhaps a response to my own mention, earlier, of my growing interest in de-duplication as a mode of governance.

If I am correct in reading the implicit theory of value and the state in the project of Aadhaar as a dual diagnosis of ‘duplication from above’ [the redirection of the common wealth by the powerful through the creation of phantom populations that receive entitlement monies or materials] and ‘duplication from below’ [the redirection of the common wealth by the ‘common man’ or janata manipulating the varied identities given one by the state], then taking this scholar’s concern seriously produces a middle-subject [there must be some useful expression of this in German, say] that can be trusted not to duplicate itself and that can, therefore, be granted ID ziplessly. Or rather, all subjects may variably make claims on their status as such a middle-subject.

My interlocutor made another point. The agency that registered her, pleasant and unencumbered by documents though it was, could answer few of her questions.  Simply put, its employees seemed to have little understanding of the UID number or its use. Their sphere of competence focused on the technical practice of registration and not the afterlife of that enrollment.

For the moment, and as with the earlier points with awareness of the limits of a single conversation, we might define what is at stake here as a particular temporality of enrollment or registration. Aadhaar, that is, may seem to bear a particular relation to the present, with its relation to what after Jane Guyer I will term the near future in question.

If the scholar suggested the limit to a unitary process of enrollment, given the distinction between the middle-subject (always already de-duplicated) and the duplicating, cheating subject, we might attend to how the figure of the Universal Subject of “Universal ID,” the basis [“aadhaar”] of the promise of a national telos of fairness, reason, and wealth, may always already contain within itself a doubling or duplication, a split subject that will threaten to defeat the very project of universalizing, de-duplicating technology.

“So When Should We Set Up Our Camps?”: The UID – NPR Entente Has Trouble

This is the final post for now engaging the January 2012 agreement between promoters of the parallel and competing biometric programs in India, the Security focused NPR and the Financial Liberalization focused UID.

The other biometrics: National Population Register Camp

A recent article posted August 7, 2012, by Sahil Makkar on the website livemint.com [prominently featuring the Wall Street Journal on its masthead], argues that NPR is not doing well and suggests that the terms of the agreement are in question.

If you have been following the career of UID, the news is quite extraordinary. I give the article in full and follow with my usual 3 comments.

NPR likely to be delayed
Decision runs counter to the compromise reached in January that Aadhaar and the NPR weren’t in conflict with each other

New Delhi: The National Population Register (NPR), an identity database being put together by the home ministry, will likely be delayed by at least a year beyond its June 2013 deadline after facing another reversal in its running conflict with the Aadhaar project of the Unique Identification Authority of India (UIDAI), officials familiar with the development said.

The cabinet headed by Prime Minister Manmohan Singh has directed the home secretary to take steps to avoid duplication of work with UIDAI and to set up NPR camps in states only after the former completes most of its work of collecting biometric data on an additional 400 million people.

The decision effectively runs counter to the compromise reached on 27 January that Aadhaar and the NPR weren’t in conflict with each other and both projects would run simultaneously.

Minutes of the 7 June cabinet meeting, which were released last month, have been reviewed by Mint.

“With this decision, NPR work has been delayed indefinitely,” said a home ministry official who asked not to be identified given the sensitive nature of the issue. “We had earlier targeted to complete NPR by June 2013 but it will be at least delayed by a year or more.”

The cabinet decision could revive the fight between the two identity projects. The core dispute is over which one of the two will collect biometric data. The home ministry’s position before the January compromise was that UIDAI data could not be trusted for security purposes.

Under the truce reached in January, each project was to use the biometric data collected by the other. In case of discrepancies between UIDAI and NPR data, NPR was to prevail. On 7 June, the cabinet directed Nandan Nilekani to accept NPR data, but asked the home ministry to set up NPR camps in states only after UIDAI finishes a majority of its work.

Home ministry officials said that there was no clarity on the word “majority”. UIDAI’s mandate has already been increased from enrolling 200 million people to 600 million, against the wishes of the home ministry and other departments in the Union government, they noted.

UIDAI and the Planning Commission had sought an extension of the former’s mandate after it enrolled 200 million people, its initial target. That resulted in a turf war between NPR and UIDAI.

“The cabinet decision means we cannot set up NPR camps in the states till the time UIDAI completes majority of the work. So when should we set up our camps—when they complete 51% or 60% or 80% of their biometric enrolment work? There is no clarity. State registrars are writing (to) us for directions,” said a second home ministry official who too asked not to be identified.

The 12-digit Aadhaar number was conceived as a unique identity that would be accepted nationally by banks, telcos, oil companies and other government agencies to serve as a tool to better target social spending by making sure that benefits such as subsidies reach the poor for whom they are meant. NPR’s prime mandate is to satisfy security concerns.

Friction between proponents of the two projects persisted despite the January compromise. Then home minister and current finance minister P. Chidambaram wrote in a 1 June letter to Prime Minister Manmohan Singh that UIDAI was not honouring the truce.

“Despite these directions from the government of India, UIDAI is objecting to the conduct of the NPR camps in certain states and is also refusing to accept the biometric data of NPR for de-duplication and generation of (the) Aadhaar numbers,” Chidambaram said in his letter, which has been reviewed by Mint.

Chidambaram said in the letter that the NPR project was almost at a standstill because of the stance taken by UIDAI.

NPR creation is a statutory requirement and it is backed by legislation. We have to reach every resident in the country as per law even if they have already been covered by the UIDAI. The only difference is that we will not collect the biometrics of the people who have already given the same to UIDAI, but we have to record their other information. People are mandated to visit NPR camps,” the second home ministry official said.

The 27 January compromise hasn’t prevented duplication of biometric data collection, which the government had hoped to avoid. The government will have to spend an additional Rs. 6,000 crore if both NPR and UIDAI insist on collecting biometric data. The second home ministry official admitted it was all but impossible to avoid duplication costs.

The 27 January cabinet decision said the Registrar General of India (RGI), which runs NPR would be free to collect data “as per a schedule of its convenience” in the Andaman and Nicobar Islands, Andhra Pradesh, Chandigarh, Daman and Diu, Goa, Gujarat, Haryana, Himachal Pradesh, Jharkhand, Karnataka, Kerala, Madhya Pradesh, Delhi, Puducherry, Punjab, Rajasthan, Sikkim and Tripura.

“Now we are only setting up NPR camps in those states like Delhi where UIDAI has almost completed its work. As per the new decision, we are not entering in the state where they are yet to take up work or collecting biometric data,” the first home ministry official said.

The home ministry officials say they are now dependent on state governments for their permission to set up camps because the latter will need to decide whether UIDAI has completed a majority of its work.

A UIDAI spokesperson refused to comment on the issue. “Both UIDAI and RGI are working in accordance with the decision of the government taken from time to time. We are not aware of any difficulty in this regard. We, therefore, have no comments to offer,” R.S. Sharma, UIDAI director general, said in an email response.

UIDAI says it has partnered with state-level registrars for conducting enrolments in the states and that it hopes to enrol another 400 million people in the next 18 months.

Incidentally, the Expenditure Finance Committee (EFC) is yet to clear the UIDAI’s request for an additional sum of Rs. 5,000 crore for enrolment of the additional 400 million people.

“The proposal is expected to be considered by the EFC shortly,” Sharma said.

UIDAI’s second round of enrolment started on 4 August.

UIDAI claims to have enrolled 200 million people and issued 180 million Aadhaar numbers. It has dispatched 175 million Aadhaar letters. NPR has collected data on 710.25 million and recorded the biometrics of 30.95 million.

3 Points:

1) Duplicates upon duplicates! The painstaking effort of Nandan Nilekani and his team to avoid duplication, their liberal dream of de-duplication, is here explicitly threatened by NPR as a duplicate in multiple senses: two parallel databases, two modes of data collection, two parallel staffs, two norms of contract (see last post) etc. The presumption of Nilekani’s UIDAI is that heretofore the State has failed to realize India’s historical potential (cf. Hegel‘s lectures on the philosophy of history): the social contract has failed, as the condition of livability that the sovereign is to ensure for the citizen-subject is inevitably diverted to an inauthentic “duplicate.” The lessons of rationalized, non-familial corporate governance [i.e., bureaucracy proper to its and the nation’s historical potential] and the power of biometrics and big data are brought together to create a database with the power once and for all to de-duplicate the nation.

Bringing India to the end of history: Nilekani as dialectician

But the NPR, from the perspective of the promise of UID, is most likely government as usual, riven with localized “vested interests” forming a nexus with the state and its information-gathering. To allow NPR data to be commensurate with UID data is to ensure the failure of de-duplication, for the NPR data again from this perspective is thought to be always already duplicated: that is, to be formed in the crucible of [corrupt] everyday interest politics.

In this sense, Nilekani and others’ diagnosis of the state as always already corrupt and requiring an uncontaminated intervention is similar to that of the Gandhians and of Nehru, according to Thomas Hansen in his important argument in The Saffron Wave.

[Against the usual opposition of Gandhian work on the body/self/relation [satyagraha] and Nehruvian statist expertise, Hansen as I read him (brutally abstracting a complex argument) suggests their continuity in terms of a form of anti-politics in which everyday political process is inevitably contaminated by the scrum of vested interests. What is needed to rise above the near-Hobbsean state of nature produced by the play of interests is some sublime form of necessarily anti-democratic governance, and both Gandhi and Nehru if in quite distinctive ways turn to Indian civilization as its reason and justification.]

Big data and biometrics and corporate governance, if one draws on Hansen’s language, are the conditions of the contemporary sublime.

Biometrics in particular seem to matter. The sticking point according to the article in the earlier entente between UID and NPR was whether NPR would include biometric data or be more of a conventional census.

2) The irrelevance of cabinet position, the impotence of law: Chidambaram by all accounts is a powerful and canny politician and administrator. And yet his own lament at the deferral and exclusion of NPR and presumptively of India’s security interests [cf. “so when should we set up our camps,” a statement extraordinary in so many ways] suggests he is no match for the Congress government’s commitment to Nilekani and the UIDAI, whether we are to read that commitment as the financial liberalization and technocratic bias of the Prime Minister or as the populism of the Nehru-Gandhi family and their sense that the rationalized entitlement UIDAI/Aadhaar promises is the effective update on the Garibi Hatao [Eliminate Poverty] tradition of their party.

Chidambaram was recently moved from Home to Finance: from the official home that is of NPR to the home of UID. But if that move was in part to force him to back down from his commitment to the security database it has failed. Here he to speak as if he was more responsible for the Home Ministry’s NPR than his current post’s baby.

Once a Home Minister, always a Home Minister

And note his point that NPR is mandated under law. Implicitly he is pointing out, like many critics of UIDAI across the political spectrum, that the latter’s grounding in law is shaky at best. At stake in one sense is arguably a shifting terrain of the formal and legal. Here at least the NPR/UID distinction marks a differential claim on law, a differential logic of law. In part, UID like some other forms of sublime governance operates through the logic of emergency or exception: Nilekani has a cabinet-level rank without the formal limits and protocols of a ministry. UIDAI may be a section of a section of a section of the Finance Ministry, but it is in many situations treated as all but independent. Or so its critics allege.

To bring in the logic of exception, a concept with a familial relation to Hansen’s use of the sublime, may invoke for some the work of Giorgio Agamben and in particular Partha Chatterjee’s use of an Agamben-ish distinction between “civil society” [“bios,” life under law] and “political society” [“zoe,” bare life under exception]. Here the Security apparatus, in the post-millennial United States the sine qua non of the zone of exception as opposed to formal law, becomes on the contrary the embodiment of statute and law and territory. The financial liberalization apparatus is set apart as the troubling extra-legal state of exception.

3) Scale and speed, the mastery of time and the Masses: NPR’s lament is not being able to start. But if UIDAI is responsible for freezing the time of its rival, in doing so it secures the familiar neoliberal claim that the state is inefficient and corrupts time itself. UID here appears phenomenal in capturing millions and millions of persons for their de-duplication, despite reports of old people being illegible to biometric recording and entire states (the Northeast) being zoned for NPR alone. It masters time, or if you like it masters India as the Masses through its use of time. NPR is denied time: or is its lament just the familiar plaint of the development state justifying its failures by blaming others? Such are the stakes of debate produced in this moment.

Invitation to Contract: Assam, Aadhaar, How Governments Now Work

Continuing on a series of posts on the Government of India’s early 2012 decision to keep “insecure” zones of the country like most of the Northeast (particularly its largest state, Assam) out of the Aadhaar/UID biometrics program, to be monitored instead by the more territorialized, security-focused National Population Register (NPR):

Life in the Security Zone: protesters against state evictions, June 2012, Guwahati, Assam

What Is and Is Not in the News

Assam is daily in the news, though the retraction of Aadhaar from the region receives almost no press. Given that Aadhaar has become central to the promissary return of contemporary governance, the card’s appearing to give back secure entitlements to electoral supporters of the ruling coalition (and of the rationalized “corporate-ethical” sector [more on this concept soon] granted increasing control over specific state functions), the withdrawal of this promissary return would seem to generate its own press.  This is absent. I want to understand why.

The first answer is that Aadhaar has become so identified in Assam (and for many across India in relation to Assam in particular) with the “inflitration” of the Bangladeshi migrant into the citizenship and entitlement rolls that its removal generates little remorse among the dominant regional constiuencies of elite media, the media I at this point have access to via the Internet.

But one might expect the emergence of calls for a modified form of biometric registration, one that was not “universal” but separated citizens from mere residents in the dispensation of current entitlement and future promise. At this point I am going to argue that no such calls have emerged that are focused on the “proper” citizenry of Assam or at least no such calls seem to have been able to go public. I may well retract this claim if and when I can find substantial evidence to the contrary.

Such exclusive claims for rights in promissary citizenship in Assam are likely to be of two dominant kinds: rights in law [the Assamese resident and Indian citizen against the illegal migrant] and rights in nature [the Bodo autochthon against the non-Bodo stranger, the latter currently the illegal migrant]. But calls to redraft the form of Aadhaar to shore up these rights do not seem to have intensified with the state’s loss of easy access to UID.

The Assam-focused press is diverse, otherwise. It is devoted to registers of incivility and instability, of state violence and of state welfare in the face of civil violence. It seems both to support and to trouble the anti-migrant sentiment discussed in previous postings. Much national attention on Assam and its capital Guwahati has focused on the recent beating and forced-stripping of a girl in Guwahati this past July by a large group of jeering men, the event apparently captured on video. Many of the responses to the attack on this girl that I have seen on various media are complicit with a racialization of the Assamese as “backward” and somehow categorically unstable: in effect justifying the zonal distribution of modes of biometric control at stake in the division of the country between Security/NPR and Liberalization/UID.

There has been some press as well focused on resistance to government eviction drives against poor urban and rural slumdwellers occupying illegal “hutments.” The news photo above is of a piece with that genre.

None of these events are restricted to Assam–not communal killings, not sexualized violence against women, not the state policy of slum dispossession–but they form part of a mediascape affirming the state’s exceptional status and its exclusion, to use the first pass at a language I developed in the previous post, from the power zone of economic liberalization into the security zone [these terms are not conceptually adequate for many reasons, but for now the point is to focus on a zonal form of doubled or duplicated governance].

Two Orders of Contract?

Most of the documentation available online on Aadhaar in Assam is from the first, earlier moment, before January 2012, the moment when the biometric program’s promise for this marginal state had not been given over to the Security regime of NPR.

Information and reports at least via the Internet quickly dry up after January.

Perhaps the very nature of a security based enterprise like the NPR is that it produces a much smaller penumbra and far fewer traces of itself. Or to put it differently: both security interventions (like NPR) and liberalization interventions (like UID) now depend on a contractual relation between state agencies (like the ministries of home and of finance, respectively) and corporate sector companies to implement the new identity biometrics. But how contracts are established and entered into may differ between power zones and security zones. This post is a first effort to push myself to attend to the specificities of contract in the structuring of government: the emergent history of biometrics, in which twin national database regimes are being established in parallel, suggests that there is not a single pragmatics of contract, a single logic of governance, being crafted.

Having written this, I should note that I do not yet understand how the Interior Ministry’s NPR will work. It is tied to the Census, or has been, so part of the question is the organization of labor, capital, and control of the census over the next decade. I am in part assuming that security apparatuses, no less than other state functions, have throughout the world been given over to contract with privatized capital. But I should be cautious.

A second note of caution: the January 2012 entente between NPR and UID, between Security and Finance, between the Home Ministry and the Planning Commission, involved the powerful then Home Minister Chidambaram, who has recently again been given the Finance Ministry, a position he had earlier occupied. In other words, if the late 2011 struggle over the nation cum database focused on the tussle between these two ministries and presumably their distinct forms of governance over security and economy, how do we understand the movement back and forth of this powerful official?

Chidambaram aside, the very presence of two parallel such logics of governance and two parallel programs of biometric ID may suggest a second order of contract, not the contract between the state agency proposing and the private company executing one or the other mode of biometric inclusion but rather the contract governing the relation between two two orders or modes of registering people biometrically, of financial liberalization versus security.

What Was: Traces of the Earlier Promise of Aadhaar for Assam

The text for today is an RFQ, a Request for Quotation [that is a bid for contract] put out by the Government of Assam in the earlier phase of its relation to Aadhaar. For now I cite only a few small sections.

Invitation to Contract?

GOVERNMENT OF ASSAM DEPARTMENT OF PANCHAYAT & RURAL DEVELOPMENT
TENDER NO. – DPRD/P/183/09-10/127
REQUEST FOR QUOTATION: FOR SELECTION OF UID ENROLMENT AGENCIES FOR THE UID PROJECT (PHASE I) OF GOVT. OF ASSAM
Date of Release of RFQ: 24th Dec, 2010
Date of Pre bid meeting: 10th Jan, 2011, 1430 hrs
Last date of Submission of Bid: 21st Jan, 2011 (Up to 1500 hrs)
Date of Opening of Bid: 21st Jan, 2011 (1600 hrs)
TABLE OF CONTENTS:
Vol I: Instruction to Bidders
Vol II: Scope of Work
Vol III: Standard Contracts

Initially in the first phase, the UID project will be implemented in 5 (Five) districts of Assam, i.e Jorhat, Dibrugarh, Sonitpur, Sivasagar and Tinsukia. The Panchayat and Rural Development Deptt. will be Registrar for the districts of Sonitpur, Sivasagar and Tinsukia. Food and Civil supplies Deptt. would be Registrar for the project in Jorhat and Dibrugarh. Accordingly the districts have been clubbed in 2 schedules. The Registrar will implement the project in their districts block wise. Commissioner, P& RD as convener of the sub-committee for selection of Enrolment Agencies is inviting bids for both the schedules.

Under the project all KYR demographic and biometric data as per UIDAI standard would be captured from all residents. In addition data under KYR+ standard as detailed below would also be captured along with KYR data from residents.

The KYR + fields include –
1. Bank Account (which includes Post Office Account also)
2. Job Card No. under MGNREGA
3. RSBY No.
4. BPL (ID)
5. TIN No. (Census)
6. Ration Card No. (AAY/BPL/ FIC/ APL Card)
7. Profession (Service, Self Employed, Cultivator, Labour, Student etc.)
8. Panchayat Name.
N.B.: There might be addition of 4 to 6 more KYR+ fields in the data to be captured which will be notified later. The Project is expected to enroll around 69.26 lakhs residents [6.926 million] by 31st March 2012 (as per projected figure of 2010 population).

2.2 About UID Project
The Government of India (GoI) has embarked upon an ambitious initiative to provide a Unique Identification (UID) to every resident of India and has constituted the Unique Identification Authority of India (UIDAI) for this purpose. The timing of this initiative coincides with the increased focus of the GoI on social inclusion and development through massive investments in various social sector programs, and transformation in public services delivery through e-Governance programs. The UID has been envisioned as a means for residents to easily and effectively establish their identity, to any agency, anywhere in the country, without having to repeatedly produce identity documentation to agencies. The enrolment is voluntary, More details on the UIDAI and the strategy overview can be found on the website: http://www.uidai.gov.in

The widespread implementation of the UID project needs the reach and flexibility to enroll residents across the country. To achieve this, the UIDAI is following a multiple registrar approach and proposes to partner with a variety of agencies and service providers (acting as Registrars, Sub-registrars and Enrolling Agencies) to enroll residents for UID. By participating in enrolling residents, registrars and enrolment agencies across the country would be part of a truly historic exercise, one which can make our welfare systems far more accessible and inclusive of the poor, and also permanently transform service delivery in India.

In this context, the Registrars shall engage enrolment agencies empanelled by UIDAI for carrying out the various functions and activities related to UID enrolment such as setting up of enrolment centers, undertaking collection of demographic and biometric data for UID enrollment and any other data required by the Registrar for the effective implementation of their projects. This Request for Quotation document is intended to invite bids from only those agencies which are empanelled by UIDAI for undertaking demographic and biometric data collection for enrolment of residents.

That was the prefactory material in the RFQ. 3 quick points, bearing in mind that these suggestions about variant logics of contract are very tentative on my part and far from fleshed out as a conceptual field:

1) Throughout this blog, I have been fascinated by the diagnosis of corruption in history at the core of UID biometrics, that of duplication. The awarding of contracts is among the more important sites of corruption globally and marks many previous and still simmering Indian corruption cases. So the question of variant pragmatics or logics of contract with which I began also raises a question of the “corrupt” duplication of these. Putting it more baldly: when is the invitation within the form of the RFQ in bad faith? How in practice are contracts awarded, entered into, monitored, and broken? If as in many cases of state contracts, the RFQ is a formality and the decision as to which company is chosen is determined by other means (so-called cronyism or what in India is usually called “the nexus,” for example), might we speak of the actual contract as a “duplicate” of the fair and formal contract promised by the RFQ?

2) This particular Assamese invitation [pre-January 2012] to contract may be in bad faith in a second way. Presumably, the aggressive rolling out of UID noted in this document was later shelved with Assam being declared proper not to UID but to NPR: companies invited to bid, and in so doing to invest in becoming registrars, were thus left without a growing market of persons considered proper to UID registration.

3) The document refers to KYR and NYR+ as two sets of information fields that UIDAI-contracted companies collect. From the last post’s documentation, we know a primary difference of UIDAI and NPR is that the latter will collect far more information. In the terms of territorialization and deterritorialization used earlier, UIDAI has more of a deterritorializing imperative.

KYR often stands for Know Your Resident. It is one of a proliferating series in corporate jargon of what we might call the KYX imperatives: Know Your ——. Know Your Customer, Know Your Client, and so forth. The form has been taken to with a vengeance by both business and government agencies in Anglophone India. On the web, one finds sites devoted to Know Your Mobile India, Know Your Visa, Know Your Assessing Officer, and many dozen others. The many ID numbers one receives in moving through the Indian bureaucratic and financial landscape can be accessed through KYX sites: thus Know Your PAN, Know Your TAN, and so forth. There are a range of sites named as Know Your India.

Know Your Resident is an important component of Aadhaar’s relation to territory and its ability to minimize the number of locational fields in service of its vision of liberalization and labor and entitlement rationalization. One apparently non-official site notes: “The strong authentication that the UIDAI will offer, combined with its KYR standards, can remove the need for such individual KYC [Know Your Customer] by banks for basic, no-frills accounts. It will thus vastly reduce the documentation the poor are required to produce for a bank account, and significantly bring down KYC costs for banks. The UIDAI will ensure that the Know Your Resident (KYR) standards don’t become a barrier for enrolling the poor, and will devise suitable procedures to ensure their inclusion without compromising the integrity of the data.”

Again, “Resident” like “Citizen” is effectively placed under erasure by UID/Aadhaar. That is, Aadhaar uses the promise of biometrics to produce a political subject that is resists nomination either as citizen or non-citizen, and yet, the opposition does not go away but hovers in much of the positive and negative discussion of the program. Aadhaar promises both to deterritorialize entitlements, severing the link of access to state programs from the natal or family village and all of the regressive entailments of native place, and to create effective territorialization for Banking, in the sense that the biometric “Resident” will somehow provide the trustworthiness enabling banks to advance credit to marginal actors. How exactly a subject is produced both not in place and in place, both as citizen and as resident, is I think a matter for engaged observation, aka “fieldwork.”

“The Mumbai Episode”: Big Data in the Wake of the Total Failure of Tuberculosis Treatment

This post continues the previous one’s focus on the just announced registering of all TB patients nationally through the UID/Aadhaar program, as a disease control measure for a national population increasingly conceived of as migratory or “deterritorialized.” It is also a response to Peggy Trawick’s comment on that earlier post suggesting that programs like UID miss the point and that tackling TB must focus on the fundamental conditions of the physical milieus in which people live.

Drug-resistant TB patient in Mumbai (Deccan Chronicle photo)

It begins by engaging a similar article to the one discussed yesterday, from the Asian Age newspaper of 7 July 2012. It then develops a reference to the disastrous “Mumbai episode,” reading a recent article in the Lancet.

TB patients to get UID number

Starting July 15, patients suffering from tuberculosis will be given a unique identification number by the state government, to keep tab on the spread of the disease.  A specialised software will connect all facilities treating tuberculosis patients, to avoid duplication of cases. Already 60 data entry operators working in the government, have been trained to use the specialised software, where the data of each and every TB patient in the state will be uploaded. “After the Mumbai episode, we had proposed a common software across all states. The government of India has already designed a common software for all states, in which the data of each TB patient will be uploaded,” said Dr Pradeep Gaikwad, joint director, tuberculosis and leprosy…

According to state health officials, the software will help the state trace the patient, even if he migrates to other states or other parts of the state. Having common data will also help avoid duplication of cases. “The major reason for the rise in resistant tuberculosis is because of defaulter patients, who stop their treatment mid-way. If a patient goes to another state, he/she can give his unique identification number to the doctor; this will help the doctor understand his/her case history and give the required medication to him/her,” Mr Gaikwad added. The patient’s contact number, Aadhar card number and other medical details will also be uploaded in the software, so that doctors can trace him/her, even if he/she stops coming to the hospital. Mr Gaikwad, however, warned that owing to the active case finding intervention, the number of tuberculosis cases in the state could rise.

According to the state health department records, of 1.35 lakh tuberculosis patients, 25 per cent fall under the multi-drug-resistant tuberculosis [MDR-TB] category.

This article offers a clearer rationale for the new program than the earlier article: centrally at stake is the tracing of TB patients to ensure that they complete the course of their medication. UID/Aadhaar becomes an extension of DOT, Directly Observed Therapy, a massive up-scaling of a surveillance intervention focused on local knowledge and intimate observation to ensure drug regime adherence. This tracing includes not only migration but also non-compliance in place, as it were.

Of note is the relation of the Aadhaar/UID number to residence information, a much debated feature of its data set. Like the banking and finance industries, the public health establishment requires location-specific data of Aadhaar. But one of the promises of UID early on was its deterritorialization, that is, its naming and characterizing an individual not through his or her native place or father’s village or town but through mobile biometrics. Implicit in the deterritorialization was an understanding of corruption (say, the cut a local official may exact of someone’s pension) that presumes that mobile identity allows individuals to evade this intimate and localized corruption.

With TB, as with finance, trust however depends on the ability to locate the registrant. UID promises the doctor that she or he can find the UID subject using the data encoded and linked to his or her UID number.  This spatial legibility is tied both to data and to use. For those who want UID to include spatial data, actual residence is included and available to those agencies with access to UID information. But UID number use itself produces a trace of location, much as a credit card would. To the extent more and more “minimal entitlements” from ration cards to employment guarantees to more and more state/private/NGO outlays are linked to UID, life itself becomes impossible without one showing up on a database somewhere in India or through its consular extensions.
That the public health state can trust locational data is critical as it must respond to its own massive failure, here the somewhat vague reference to the “Mumbai episode.”

For now, I am assuming that this episode is the much reported finding, early in 2012, that several cases of entirely multi-drug resistant tuberculosis had been found in Mumbai. Here is the Lancet of 21 January 2012:

India reports cases of totally drug-resistant tuberculosis

Samuel Loewenberg

Mismanagement of tuberculosis in Mumbai has led to the emergence of India’s first known cases of a totally drug-resistant form of the disease, say doctors. Samuel Loewenberg reports.

Researchers in Mumbai have identified 12 patients with a virulent strain of tuberculosis that seems to be resistant to all known treatments. The cases of so-called totally drug-resistant tuberculosis (TDR-TB) have been detected in the city in the past 3 months. Worldwide, the only other episodes of TDR-TB reported were in Iran in 2009 and Italy in 2007.

What then follows is a social diagnosis: a miserable state system drives persons to mostly untrained clinicians whose prescription patterns drive increased drug resistance: the state fails entirely either to regulate the latter or to address the failures of the state system.

“Basically, it is a failure of public health, and that has to be accepted in this country”, said Zarir F Udwadia, who has been treating the patients at the P D Hinduja National Hospital and Medical Research Centre, and who, along with colleagues, described four of the cases in a letter published online in Clinical Infectious Diseases. “The public doctors and private doctors are equally to blame”, he said. The city’s health officials reject these charges. “State TB care and health care in Mumbai is excellent”, Anil Bandiwadekar, the Executive Health Officer of the Public Health Department of the Municipal Corporation of Greater Mumbai, the city’s governing body told The Lancet.
Government health officials attribute the problems with drug-resistant tuberculosis to the city’s unregulated private doctors who prescribe inappropriate drugs. Privately, some senior officials acknowledge that much of the public have a negative perception of government-run health facilities, due to long waiting periods, rude treatment, and the stigma associated with tuberculosis. The result is that many infected people avoid the government tuberculosis programme and seek relief from private doctors, only some of whom have medical training. The government says that it is considering regulating tuberculosis drugs, but it has not yet taken action.
Mumbai would seem to be a prime breeding ground for drug-resistant infections. The city, home to more than 12 million people, is beset by poverty, overcrowding, and harsh living conditions.
Udwadia says that although the DOTS (Directly Observed Therapy, Short Course) programme has generally been successful for people with normal tuberculosis who do access it, for those with drug-resistant tuberculosis, it causes more than 8 months of delay as people are forced to go through standard treatments before they are diagnosed. All the time, they are generating further resistance.
The article concludes again stressing the failure of administrative capacity and political will, given the cost of treating MDR-TB, and uses the language of caste to characterize the forms of triage.
Presently, there are only 171 people enrolled in the DOTS-plus programme that has been in effect in Mumbai since 2010 to treat drug-resistant tuberculosis, according to the office of Bandiwadekar. Tuberculosis was estimated to have accounted for at least 15% of the deaths in Mumbai in 2010. India has one of the world’s highest burdens of drug-resistant tuberculosis, (around 100 000 people), according to WHO. The failure of the government to provide treatment for all of these patients is due to the cost—about US$4000 per patient, a high cost for India, which spends only $45 per head on health care. Udwadia says that the government passes its actions off as “health policy real politik”, which in effect means it ignores most of the patients with drug-resistant tuberculosis. “They have become the untouchables of the Indian medical system”, he said.
In fact, health centres and hospitals could be a contributor to the growth in resistance, said Nerges Mistry, the director of the Foundation for Medical Research in Mumbai. There is “poor infection control at most of these settings”, said Mistry, and people with resistant tuberculosis could well be infecting patients with a regular tuberculosis infection. A 5-year study done by the Foundation with the Wellcome Trust found that most patients were resistant to two or three of the first-line drugs, and some to all four. The city could have as many as 3500 cases of multidrug-resistant tuberculosis (MDR-TB) each year, but lacks the laboratory infrastructure in the public system to identify and confirm the diagnosis, said Mistry.
Exposure to MDR-TB is intensified in the city’s giant slums, described here as “notorious.”
Meanwhile, the patients with TDR-TB are walking the streets. Udwadia says that isolation is not practical due to cost and lack of hospital beds. He notes that four of the patients come from Dharavi, a notorious Mumbai slum with a population of 2·5 million people.
So far, three of the TDR-TB patients have died, one of them after lung surgery. One of the patients has passed on her infection to her daughter. Udwadia is trying any treatment he thinks might work. This includes a double-dose isoniazid, the harsh antibiotic linezolid, the anti-leprosy drug clofazamine, the anti-psychotic drug thioridazine, and meropenem and clavunate, which reportedly had some effect on tuberculosis in mice. “We are clutching at straws here”, he admits.

In this context, how to make sense of the turn to Aadhaar, to the new promise of Big Data? What is not addressed is the state’s failure, assuming the arguably inflationary language of the Lancet piece is acccurate, to enroll most persons with MDR-TB or to regulate the conditions of common treatment. Rather, those few persons already in the MDR-TB treatment pipline are to be more effectively surveilled through the UID number.
Or is there a more sustained argument to be made for the utility of UID. given this double failure, of routine TB treatment and of the enrollment of most persons with MDR-TB in treatment?

Intensities of duplication

Continuing with the Hyderabad-based UIDAI fraud, the following report suggests that the city and perhaps the selfsame group of former and current IL&FS employees have been a major site for the production of fraudulent Aadhaar numbers [one lakh, for those unfamiliar with South Asia, is 100,000].

The Post Office against duplication

50k untraced Aadhaar cards returned

“Untraced addresses” plague Aadhaar card project in the state. Post offices have sent back nearly 50,000 Aadhaar cards to the UIDAI stating that they could not trace the addresses. This has led to complaints that Aadhaar cards were registered with fake addresses. Interestingly, majority of the cards that were sent back were issued in Hyderabad. These cards are lying undelivered with several post offices in the city for nearly a year.

The postal department has communicated to the civil supplies department expressing its inability to deliver Aadhaar cards due to wrong addresses and informed that it has returned them to UIDAI. The civil supplies department is the nodal agency for implementing the Aadhaar project in the state. Following this, the department has directed all the enrolment agencies to be extra cautious while submitting address details of people in the online system during the second phase of Aadhaar enrolments, which began recently, after a two-and-a-half month break, in February.

“People not residing in the addresses specified can be understood for reasons like shifting from rented houses, transfer of jobs etc. But, the non-existence of addresses itself is a serious issue. This shows that the enrolment agencies have submitted Aadhaar online details without verifying correct addresses,” said an official of civil supplies department. Though the UIDAI had established about 3,000 enrolment centres in AP, till date only 3.5 crore people have been enrolled and around 4 crore people are yet to be enrolled.

In Hyderabad, the centres have managed to enrol nearly 42 lakh citizens. Over 8 lakh people in the city are yet to be enrolled, though most of those who have enrolled are yet to receive their cards. In addition, people who already enrolled for the cards a year ago have not received them so far. The enrolment agencies are not maintaining a serial number for people who belong to the same family. With this, while some members within the same family have got cards, others did not.

The helpline provided by UIDAI is also not serving the desired purpose with people complaining that it was confined to register only complaints and no solution is being provided for getting Aadhaar cards.

One might attend, first, to the obvious: the problem is not that there are criminals–such is to be expected–but that the scale of this duplication was not caught by any audit on behalf of UIDAI itself but rather and only by the post office.

But the basic point I would like to attend to is that an entire city, Hyderabad, has been indemnified here, as what we might call a zone or an intensity of duplication.

Rather than see duplication as either a static condition of corruption and de-duplication as a contrastive force, we might think of duplication as a variable intensity with a contingent relation to space, here the city of Hyderabad.

If I were paranoid, I might want to attend more sharply to this city’s particular signification through figures of the “Islamicate,” in a context where for example in late 19th and in particular early 20th century Urdu is portrayed through gendered figures of artifice [duplication]. But I have not seen the media engagement with the scandal or its particular spatial intensities turn to any such racialization. Perhaps more salient is the city’s importance as a center of IT labor and thus as a site for proliferating cultures of virtuality, hacking, and so forth.

“Aadhaar Fraud”: a case study in Hyderabad

After a hiatus, the Aadhaar project is back. I’ll try to keep the posts short, 15 minute efforts, and in keeping with the idea behind the blog: brief engagements with the question of the duplicate and the forms of political engagement produced as the citizen is replaced by the registrant, across a series of sites. Please see my early posts to see the project as it unfolds.

Hyderabad, the standard view

Aadhaar and UID are premised on a claim termed de-duplication: the elimination of fraud, inefficiency, and corruption in the relation of the state both to individuals and the “nexus” of the powerful. Aadhaar’s claim rests on it not just being yet another source for “duplicate” identity: so questions of Aadhaar fraud strike more powerfully at the rationale of the entire program than similar allegations of fraud elsewhere.What may be key to observe is not the incidence of such fraud, unsurprising given the financial stakes being tied to UID, but its governance: its publicity, forensics, and the forms of institutional reorganization that such cases do or do not set in motion.

Here is one such case, from the Times of India news network, June 17, 2012.The author is Mahesh Buddi.

HYDERABAD: Seven persons, including four Infrastructure Leasing and Financial Services Ltd (IL&FS) employees and a ration shop dealer, have been booked by the police in the Aadhaar card fraud.

Police have named Shaik Afsar, a former data entry operator of IL&FS from Talabkatta, as the prime accused. He was assisted in committing the fraud by Shabbir, technical co-ordinator, and Imran, supervisor of the Aadhaar card registration project by IL&FS in Old City.

Police zeroed in on Afsar after UIDAI confirmed that all the authorization fingerprints used for the enrollment of the 60 persons in biometric exception category were his. Afsar, who used to work as a data entry operator with IL&FS, had quit the job in August 2011.

Subsequently, he was approached by Gopal, a ration shop dealer (shop number 256) of Talabkatta, who sought new Aadhaar cards in the names given by him. Afsar, who had already quit his job, took the help of an Aadhaar card broker Rafiq and lured Shabbir and Imran to lend him an authorised laptop (No: 20193 – Baba Nagar enrollment office) used by IL&FS to do Aadhaar registrations for a few days.

Using the laptop, Afsar had done 60 fake entries under the physically disabled category between October 14 and 29, 2011. Police found that Gopal had asked for only 13 Aadhaar cards on specific names so that he could continue to utilise the set of fake ration cards available with him even after government makes Aadhaar mandatory for drawing essential items at ration shops. Gopal had paid Afsar Rs 4,000 for the job.

Police are yet to ascertain on whose request and for what purpose Afsar had done the rest of the fake registrations. After the probe, the investigating officers have named two top IL&FS officials, Yashwant and Vinay, as accused for knowingly ignoring the fraud.

Police have seized the laptop and took some of the accused into custody. However, prime accused Afsar has gone to Oman in March 2012 for employment and police are planning to issue a red corner notice against him. “So far, UIDAI has given details of enrollment related to 60 cards and we have finished the probe in that regard. As 30,000 more such registrations are there, the list of accused might increase and we will do further probe once UIDAI gives us details,” a Charminar police officer said.

So, three quick points:

1) Governance: The “police” and “UIDAI” here are seen to work in tandem as the forensic apparatus. Who, and how, exactly? Much to learn. The police are represented at the local level (the Charminar, old city station): where and how UIDAI operates and at what level of scale is unclear. The other major player here is the subcontracted private corporation that was functioning as a Registrar for persons to receive the card in Hyderabad, IL&FS. Several officials of the latter are accused of knowing of the violation and not acting.What is striking in the reportage are the details: we are told which laptop was used and which ration shop was involved, in case case being offered the exact number of the registered (computer, shop) item. This intrigues me.

2) Networks: This illegal operation would extend pre-existing forms of duplication in the ration card business to the new Aadhaar card: a local shopkeeper appears to be trying to extend his ability to game the system by building on local networks linking the skills of data entry and data access; the machines that serve as portals into the system; and the varied outsourcers (here IL&FS) that drive the actual creation of data. These networks are specific to Hyderabad, and at least two senses of scale and of relation are offered: the dense, scaled-down, local, and here largely Muslim world of the old city; and the transnational movement of labor and forensic claims that link Hyderabad to Oman and the Gulf states more generally.

3) Number: It is not clear what the scale of the violation is. We are given a possible number of 60. But an upper limit of 30000 suggests that the trouble with Aadhaar may be far more widespread. We are left with little ability to work between the numbers.